Privacy Policy
Delaware Lawn Crew
Privacy Policy.
What we collect when you request an estimate, how we use it, who we share it with, and how to ask us to delete it. Plain language, no dark patterns.
Effective
Delaware Lawn Crew ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information this website collects, how we use it, and the choices you have. It applies only to delawarelawncrew.com and not to any third-party site we link to.
Information We Collect
We collect information you voluntarily provide when you request a free estimate or contact us through this website. This includes your name, email address, phone number, property address, the service you are interested in, and any additional details you share in the message field.
We do not require you to create an account to use this site, and we do not process payments on this website. The separate Pay Bill portal (pay.delawarelawncrew.com) is operated by our third-party billing provider and has its own privacy practices.
How We Use Your Information
- Respond to your estimate request, quote, or general inquiry
- Schedule visits and coordinate service at your property
- Send follow-up communication related to work you have requested
- Maintain records of past service for warranty and reference purposes
- Comply with applicable legal and regulatory obligations
Sharing of Information
We do not sell your personal information. We share information only with team members and trusted partners who help us deliver the services you have requested, for example, a subcontractor brought onto a specific hardscape build, and only the minimum information necessary for that purpose.
We may disclose information when required by law, in response to lawful requests by public authorities, or to protect our rights and the safety of our crew and customers.
Third-Party Services
This site embeds a Google Maps view of our office address on the Contact page. When you load that page, Google may collect information about your visit in accordance with its own privacy policy. Our Pay Bill button links out to our billing provider's portal, which is hosted separately and has its own privacy and security practices.
Cookies and Analytics
This website does not currently set advertising or tracking cookies. Embedded third-party services (such as Google Maps) may set their own cookies when you interact with them. We do not run third-party analytics on this site at this time; if that changes, we will update this policy and clearly disclose it here.
Data Retention
We retain inquiry and service information for as long as needed to deliver service, provide warranty support, and meet applicable legal and accounting obligations. When that information is no longer needed, we take reasonable steps to dispose of it securely.
Your Choices
You may request that we update or delete the personal information we hold about you by contacting us using the details below. If you no longer wish to receive communication from us, simply let us know and we will remove you from any non-essential outreach.
Children's Privacy
Our services are directed to property owners, and this site is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us with information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable law. When we do, we will update the effective date above. Material changes will be highlighted on this page so you can review them.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact Delaware Lawn Crew at joe@delawarelawncrew.com or call (302) 368-3344. You can also write to us at 1001 Garasches Ln, Wilmington, DE 19801.
